Plumber pricing it pays to Prepare

Jason Advantage - Monday, April 08, 2013

Australia has seen more than a handful of natural disasters in recent years. With bushfires in Tasmania and Victoria, flooding in Queensland and major storms in New South Wales (and that’s just in the last few months), homeowners have faced major damage, and in some cases, the complete destruction of homes. Incredibly, sham contractors such as plumbers have been known to target those affected by natural disasters. When booking any plumbing job, be it after a natural disaster, an emergency at home, or in relation to scheduled building work, it’s essential to talk money from day one.

Finding a plumber

In looking for a plumber, even after a natural disaster, it’s essential to be methodical. Picking the first plumber you reach by phone is not necessarily going to find you the best person for the job. In deciding on any plumber, it’s essential to check that they have the relevant qualifications and experience (either residential and/or commercial plumbing), that they have an established business with contact numbers and an address provided, that they have good references, and that they are open and clear communicators about all aspects of the prospective job. Above all, always ask to see ID and confirm that the plumbing contractor is registered.


An honest and reliable plumbing contractor should have no hesitation in answering any queries about pricing and providing you with a written quote. Always ask that your plumber – or prospective plumber – itemize the quote, so that you have details of specific pricing, for both services and materials. It’s the only way to ensure everything is transparent from day one. It’s wise to gather at least three written quotes.

Understanding what you are reading

Familiarising yourself with the type of work required will help determine if your quote or quotes are fair. You don’t need to become an expert in the field, simply ask questions and do some internet research, so that you have an idea of the scope of the job.

Quotes - and service

While a sham plumber may make an impact on your wallet, dodgy work can be not only costly, but it may even pose a danger to your family’s health and safety. Even in the midst of disaster and trauma, do take the time to find out who you are dealing with. If in doubt, check with the plumbing registration organisation in your state. Being prepared with full information on all fees and charges is the best way to ensure there are no nasty surprises with unexpected, costly bills.